Thing 12

For this excercise I learned about how our library sytstem is using IM. I was rather shocked to hear that we offered this service because I had never heard it mentioned by anyone and I don't generally use the libraries web site because I take care of all my library needs while I'm here at work and I can do most of that through workflows. I have many times chatted via IM it is one way that my Uncle and I keep in touch and I do think that it's an awesome method of having a one on one conversation with someone long distance without running up your phone bill, so check out IM I have done, then I went to the weebo service offered by VBPL to ask my question which I did and then I continued reading the page while I was waiting for my response and learned that it could be up to 3 business days before I got that response so for now I am an unsatisfied customer. I think that when this service was set up they forgot what the I stands for in IM, this response is not going to be instant by any means.